Boho Privacy Policy

Last updated: April 10, 2026

At Boho, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information such as your full name, date of birth, residential address, email, phone number, and government-issued identification for account registration and verification.[1][4] Financial details including bank account information, payment methods, and transaction histories are gathered to process deposits, withdrawals, and ensure anti-money laundering (AML) compliance under Australian laws.[2][3] We also collect technical data like IP addresses, device information, gaming activity (betting patterns, session duration), and cookies to optimize our platform and monitor security.[1][4]

How We Use Your Information

Your information is used to manage accounts, verify identity, process payments, and facilitate gaming activities in line with our terms of service and Australian gambling regulations.[1][3] We process data for fraud prevention, security monitoring, responsible gambling measures, and compliance with AUSTRAC and taxation requirements.[3][5] Additionally, it enables personalized gaming experiences, customer support, and essential marketing communications where consent is obtained.[4]

Information Sharing

We disclose personal information to regulatory authorities like AUSTRAC, state gambling regulators, and law enforcement when required by law, including for AML and taxation obligations.[1][2] Service providers such as payment processors, identity verification services, and technical hosts may receive data under strict confidentiality agreements compliant with the APPs, but we do not sell your information.[2][3]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, loss, or misuse.[1][4] Regular security audits, firewalls, and monitoring systems help prevent fraud and data breaches in accordance with Australian privacy standards.[3] Data is retained only as long as necessary for legal, compliance, or business purposes, typically 7 years for financial records post-account closure.[1]

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or request deletion of your personal information held by us, subject to legal exceptions.[1][4] You may withdraw consent for non-essential processing, request details on data sharing, or lodge complaints with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.[4][7] We provide processes to exercise these rights; contact us for assistance.[1]

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and personalize your experience on our platform.[1][4] These may include essential cookies for security and analytics tools for performance monitoring; you can manage preferences via browser settings.[6]

Contact Us

For privacy concerns, access requests, or questions about this policy, please contact our Privacy Officer.